Friday, January 15, 2016

Mining or Undermining Our Success?

Our satellite television quit working earlier this week.

So you can imagine…………

This didn’t sit well with me. As a matter of fact, I started looking for something or someone to blame. (The dogs were acting awfully suspicious!) This simply couldn’t be a glitch in the cosmos. 

Someone had to be at fault

The late Zig Ziglar told a story about being stuck in airport during bad weather. With each passing hour he became more and more impatient, irritated and irrational. It was the national weather service’s fault, the airlines fault, his secretaries fault and on and on. He started pacing back and forth and as he did he noticed his traveling companion was siting calmly in a chair reading a book.

Old Zig looked at him in disbelief.

“We’re way behind schedule, we’re going to be late for the convention we are supposed to speak at later today and you’re sitting there calmly reading a book!”

“I guess,” his friend said “I could be really upset but it wouldn’t matter would it? I’d still be stuck in this airport

I’m driving down the road, convinced that God, His angels and all the saints conspired against me, muttering about the blankety- blank satellite provider when Ziglar’s story popped in my head.

We ballyhoo a whole lot about leadership into today’s marketplace but we often forget the first rule of leadership -  Lead by example.

Will there be setbacks, moments of indecision, even failure? 

Uhm, yeah

The question is what do we do with them?

Our clients, customers, coworkers and team members don’t give a hoot about all of the awards that hang on the wall in our offices. They care about the sincere service we provide them when everything comes unglued. They look at us for guidance and direction. 

 It’s why people buy from us, stand up at networking events and give effusive testimonials about us.  
It’s why people choose YOU over the rest of your competition even though your price may be a bit higher than everyone else’s – It’s what happens AFTER the job is done that will determine your long term success.

How do you react when your version of satellite TV isn’t working? It says a lot about how we view our lives, our careers and our success. 

Do we use adversity ot mine our success or to undermine it? 

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